As a deeply curious and empathetic learning experience designer, I am passionate about collaboration, innovation, and delivering world-class learning solutions that empower people to achieve their best work. With extensive experience across various roles at Apple, I specialize in designing, leading, and scaling strategies that meet the needs of global learners across diverse audiences and contexts.
Expertise:
- Instructional Design: Expertise in crafting engaging, learner-centered programs and curricula tailored for technical specialists, leaders, and global teams.
- Leadership & Mentorship: Proven track record of leading and mentoring teams to align vision with values and deliver impactful learning experiences.
- Global Program Development: Skilled in developing scalable learning strategies that serve a worldwide audience, including onboarding, manager development, and role-specific training programs.
- Innovation & Technology: Adept at integrating cutting-edge technologies, such as spatial computing, AI and rapid prototyping, to develop enhanced and innovate learning experiences.
- User Experience Research: Deep understanding of UX research and its application in creating user-focused training products and platforms.
- Community Building: Passionate about fostering inclusive, collaborative learning communities to amplify impact and empower individuals globally.
Notable Work:
- Spearheaded the creation of VPG University to support the Vision Pro and visionOS R&D organization at Apple, delivering scalable learning programs for 2,000+ global learners.
- Designed and implemented training programs and platforms for AppleCare, including an iOS-based LMS for hardware repair courses, serving technicians worldwide.
- Developed and led scalable virtual instructor-led training solutions adopted globally across Apple.
- Partnered with cross-functional teams to deliver world-class learning programs, including onboarding, leadership development, and skills training, with a global impact.
Toolbox:
Bilingual (English/Spanish), media production, technical writing, systems administration, coaching, facilitation, program governance, and learning journey optimization.
Community:
As a seasoned speaker and advocate for equity-driven education, I’ve contributed to initiatives such as College Track, Apple Distinguished Educators and Apple Shared Values, extending the reach of learning programs to empower underserved communities.
